We like satisfied customers.
Our products are of high quality.
If, for any reason, you have a complaint or wish to return merchandise, we will be happy to offer a refund or replacement under the following conditions:
Before returning merchandise, contact by email: firstname.lastname@example.org specifying your order confirmation number.
The merchandise should be returned within 30 days of delivery. When returned it must be:
– in its original condition
– in its original box
We will not be able to accept for return or refund:
-custom-made personalized products
-mezuzahs, tallitot or tefillin that have been used – even for one time
Return shipping cost will paid by buyer
When the product is returned, and arrived to us we give full refund.